FAQ

Frequently Asked Questions


You can press Make A Reservation button. Also you can create a reservation by calling, sending a message through our hotel's social media channels, through our hotel website or using the online reservation channels.

Cancellation of reservation at least 2 days before check-in is not subject to any penalty. Otherwise, the 1-night stay cost will be charged as a no-show fee.

We accept Visa and Mastercard. With Visa and MasterCard, you can perform your credit card transactions in Euro and US Dollar currency. Daily exchange rates announced by the Central Bank of the Republic of Turkey are applied in our hotel.

No, currencies such as Euro, USD, GBP, AUD and CHF are also accepted at our hotel.

Check-in time to the room is 14:00 and check-out time is 12:00. Early check-in or late check-out is possible, subject to availability. However, early check-in or check-out is not guaranteed.

Yes, we organize a transfer service to and from Istanbul Airport or Sabiha Gökçen Airport.

No, you can pay the transfer fee to the receptionist upon arrival at the hotel.

No, smoking is not allowed in our rooms.

No, we do not accept pets.

No, all rooms have hair dryers.

Our hotel is 5 minutes far from Grand Bazaar, Blue Mosque, Haghia Sophia, Topkapi Palace and Basilica Cistern by walking.